Singpass counter is a walk-in assistance desk where people can get help for Singpass registration, account recovery, or troubleshooting.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

You’ll find them at places like ServiceSG Centres (e.g. Our Tampines Hub, Woodlands Civic Centre), the ICA Building, and some Community get more info Clubs.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Bring your NRIC, FIN card, or copyright for identification when visiting a Singpass counter. This makes verification and updating of records smoother.

Opening hours are usually Monday to Friday, with some locations open on Saturdays—always check the timing before making a trip.

If you prefer face-to-face assistance or run into problems online, heading to a Singpass counter is the fastest way to get help.